Effective Date: 01/01/2026
Driiv (“Company,” “we,” “our,” or “us”) operates a transportation platform through our website and mobile application (“Platform”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information, including real-time location data.
By using our Platform or services, you agree to this Privacy Policy.
A. Personal Information
We may collect:
Full name
Phone number
Email address
Pickup and drop-off addresses
Payment information (processed securely via third-party payment providers)
Account login credentials
B. Real-Time Location Data
With your permission, Driiv collects precise GPS location data from your mobile device to:
Match you with nearby drivers
Provide real-time ride tracking
Calculate fares
Improve service efficiency and safety
Location tracking may occur while the app is running and, if enabled, in the background during active rides.
You may disable location permissions in your device settings; however, this may limit app functionality.
C. Automatically Collected Data
IP address
Device type, OS version
App usage data
Cookies and analytics data
We use collected data to:
Provide ride-matching services
Process transactions
Enable real-time GPS tracking
Improve app functionality
Ensure passenger and driver safety
Detect fraud and prevent misuse
Comply with legal obligations
We do not sell personal information.
We may share information with:
Drivers to complete your ride
Payment processors
Cloud storage and technology providers
Law enforcement or regulatory authorities when legally required
All third parties are contractually required to protect your data.
We retain personal and ride data only as long as necessary to:
Provide services
Meet legal and tax obligations
Resolve disputes
Enforce agreements
Location history may be stored for safety, dispute resolution, and regulatory compliance purposes.
Driiv implements reasonable physical, electronic, and administrative safeguards to protect user information.
However, no electronic transmission or storage system is 100% secure. Use of the Platform is at your own risk.
Depending on your U.S. state of residence, you may have the right to:
Access your personal data
Request deletion
Correct inaccurate data
Request information about data sharing
Opt out of marketing communications
To exercise these rights, contact:
Email: [Insert Email]
Driiv does not knowingly collect personal information from individuals under 18 years of age without parental consent.
All trademarks, logos, branding, software, content, and design elements displayed on the Driiv website and mobile application are the exclusive property of Driiv and protected under U.S. intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
We reserve the right to update this Privacy Policy at any time. Updates will be posted with a revised effective date.
Driiv
Email: info@driiv.com
Phone: 856-493-4469