Terms of Service

Effective Date: 01/01/2026

By using the Driiv website or mobile application, you agree to the following Terms:


1. Our Service

Driiv provides professional transportation services to riders through our mobile app and website.


2. Eligibility

You must be at least 18 years old to create an account and use our services.


3. Booking & Payment

Fares are calculated based on distance, time, traffic, and applicable fees. By booking a ride, you authorize Driiv to charge your selected payment method.


4. Cancellations

Cancellation and no-show fees may apply after a driver has been dispatched.


5. GPS & Location Services

By using the app, you consent to real-time GPS tracking during ride requests and active trips for safety and service accuracy.


6. User Conduct

Passengers must behave respectfully and lawfully. Driiv reserves the right to refuse service or suspend accounts for unsafe or inappropriate behavior.


7. Limitation of Liability

While Driiv strives to provide safe and reliable transportation, we are not liable for delays, traffic conditions, or circumstances beyond our control.


8. Changes to Terms

Driiv may update these Terms at any time. Continued use of the service constitutes acceptance of any updates.


9. Contact

For questions, contact:

info@driiv.com